Welcome to the website of Creekcookset operating under the domain creekcooksetcom Please read these Terms of Service carefully before using our website and purchasing any products These terms govern your access to and use of the website and constitute a legally binding agreement between you and Creekcookset By accessing browsing or making a purchase on this website you acknowledge that you have read understood and agree to be bound by these terms If you do not agree with any part of these terms you must not use this website
USE OF THE WEBSITE
You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use of this site by any third party Such restriction includes conduct which is unlawful or which may harass or cause distress or inconvenience to any person The content of this website including text graphics images logos and software is the property of Creekcookset or its suppliers and is protected by applicable intellectual property laws You may not reproduce distribute modify or otherwise use any content from this site without our express prior written permission
PRODUCT INFORMATION AND ORDERS
We strive to display the colors images and specifications of our kitchenware products as accurately as possible However the actual colors and details you see will depend on your monitor and we cannot guarantee complete accuracy All products are subject to availability We reserve the right to discontinue any product at any time We may refuse or cancel any order for any reason including limitations on quantities available inaccuracies or errors in product or pricing information or problems identified by our credit and fraud avoidance department
PRICING AND PAYMENT
All prices listed are in US dollars unless otherwise stated and are subject to change without notice We accept various forms of payment as indicated on our website You represent and warrant that you have the legal right to use any payment method you provide By submitting payment information you authorize us to charge the full amount to your chosen payment method
RETURNS AND REFUND POLICY
We offer a fourteen 14 day return policy from the date of delivery for items purchased directly from creekcooksetcom If you are not satisfied with your purchase you may return the unused undamaged and resalable product in its original packaging for a full refund of the product price Please contact our customer service at vip@creekcookset.com to initiate a return and receive instructions Note that shipping costs are non refundable and you are responsible for the cost of return shipping
Refund Processing Times
Once we receive and inspect your returned item we will send you an email to notify you of the approval or rejection of your refund If approved your refund will be processed and a credit will be automatically applied to your original method of payment Please be aware that the time for the refund credit to appear in your account is at least fourteen 14 days from the date we process the refund This timeframe includes processing by our company and standard banking procedures
For refunds processed through PayPal please note that the refund transaction may take a minimum of fourteen 14 days to be completed in your PayPal account Furthermore we acknowledge that laws in certain jurisdictions may require PayPal refunds to be processed within thirty 30 days We commit to complying with the longer applicable timeframe in such regions
LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law Creekcookset its directors employees or agents shall not be liable for any direct indirect incidental special consequential or punitive damages including without limitation loss of profits data use goodwill or other intangible losses resulting from your access to or use of or inability to access or use the website your purchase or use of any products or any conduct or content of any third party on the website
GOVERNING LAW AND DISPUTE RESOLUTION
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Hong Kong without regard to its conflict of law principles Any legal suit action or proceeding arising out of or related to these terms or the website shall be instituted exclusively in the competent courts of Hong Kong
MODIFICATIONS TO TERMS
We reserve the right at our sole discretion to update change or replace any part of these Terms of Service by posting updates and changes to our website It is your responsibility to check our website periodically for changes Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes
CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at vip@creekcookset.com
